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Unable to register accounts - China only?

JasonBarnabe管理员
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发表于:2018-03-24

Unable to register accounts - China only?

Had a couple reports of Chinese users being unable to create an account. Can anyone Chinese/in China see if they can reproduce it?

hoothin管理员
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发表于:2018-03-26

Google.com is unreachable in china, so is Google recaptcha

JasonBarnabe管理员
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发表于:2018-03-28

What happens if the captcha is unreachable? What message do you get?

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发表于:2018-03-29
What happens if the captcha is unreachable? What message do you get?

On register page, the verification code is not displayed directly. After we click the sign up button, it says the recaptcha verification failed.

JasonBarnabe管理员
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发表于:2018-03-30

OK, the reports say that the failure is about not having a user name, and I assume that's what the error message on the top is complaining about. Not sure what that would happen in this case, but if the recaptcha is failing I will have to look into alternatives.

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发表于:2018-04-01

Yes, I initially wanted to register by mail, but failed, so I had to log in with GitHub's account.

JasonBarnabe管理员
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发表于:2018-04-01

I have fixed the issue where it loses the username when you "fail" the recaptcha. Still looking into a fallback/alternative for when the recaptcha is not loadable.

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发表于:2018-04-02
I have fixed the issue where it loses the username when you "fail" the recaptcha. Still looking into a fallback/alternative for when the recaptcha is not loadable.

Try recaptcha.net? It's offical and accessible from China

https://github.com/google/recaptcha/issues/87#issuecomment-368252094
https://github.com/pypa/warehouse/issues/3174
https://www.zhihu.com/question/58463711/answer/223337040
https://www.zhihu.com/question/35269619/answer/221356794

JasonBarnabe管理员
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发表于:2018-04-02

Even if I load the JS from recaptcha.net, it references a script on gstatic.com, which in turn references https://www.google.com/recaptcha/.

hoothin管理员
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发表于:2018-04-03
Even if I load the JS from recaptcha.net, it references a script on gstatic.com, which in turn references https://www.google.com/recaptcha/.

recaptcha.net will load different JS in different area, like https://www.gstatic.cn/recaptcha/api2/v1522045847408/recaptcha_zhcn.js in China

JasonBarnabe管理员
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发表于:2018-04-03

Alright, I'll stop being a naysayer. I've switched it to use recaptcha.net. If it didn't work for anyone before, please try now.

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发表于:2018-04-03
Alright, I'll stop being a naysayer. I've switched it to use recaptcha.net. If it didn't work for anyone before, please try now.

FYI, I've just closed the proxy, test to register an account using direct connection from china, success! -ttpehg

JasonBarnabe管理员
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发表于:2018-04-04

这很好。 谢谢。

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